Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.

Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.

People can have one or two support people to accompany them to outpatients appointments.

Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.

Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.

Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.

Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.

Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

are COVID-19 positive

are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Te Nīkau Grey Hospital & Health Centre

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Te Nīkau Grey Hospital & Health Centre

15 news items.

Featured – Health news

Innovative teamwork brings tertiary centre exam to the West Coast

Monday 17 March 2025Quick Read

Innovative teamwork between Health New Zealand West Coast staff and Christchurch-based colleagues has resulted in... read more about Innovative teamwork brings tertiary centre exam to the West Coast»

Tags innovation media release Radiology Rural Health Te Nīkau Grey Hospital & Health Centre West Coast

Featured – Health news

West Coasters benefit from support provided by Greymouth-based Kaiatawhai team

Thursday 5 December 2024Quick Read

West Coast residents needing additional support to access health care services at Te Nīkau Hospital & Health Centre... read more about West Coasters benefit from support provided by Greymouth-based Kaiatawhai team»

Tags health care media release Rural Health Te Nīkau Grey Hospital & Health Centre wellbeing West Coast

Featured – Health news

Te Nīkau Health Centre’s unplanned GP services will be operating at reduced capacity today – Friday 24 March 2023

Friday 24 March 2023Quick Read

Te Nīkau Health Centre’s unplanned GP services will be operating at reduced capacity today, Friday 24 March 2023,... read more about Te Nīkau Health Centre’s unplanned GP services will be operating at reduced capacity today – Friday 24 March 2023»

Tags health care Health Centre media release Te Nīkau Grey Hospital & Health Centre update urgent care West Coast

Featured – Health news

“Contact your general practice team first” is the message from clinicians as we head into winter

Tuesday 31 May 2022Quick Read

In response to a significant demand for health care services, West Coasters are being asked to contact their general... read more about “Contact your general practice team first” is the message from clinicians as we head into winter»

Tags health care media release Te Nīkau Grey Hospital & Health Centre update urgent care visitor restrictions West Coast

Featured – Health news

Health advice during severe weather event – update 2

Wednesday 2 February 2022

Please attribute to Philip Wheble, Incident Controller – West Coast DHB West Coast DHB continues to prepare for and... read more about Health advice during severe weather event – update 2»

Tags Buller Health health care media release South Westland Te Nīkau Grey Hospital & Health Centre West Coast

Featured – Health news

West Coast DHB preparing for forecast severe weather

Tuesday 1 February 2022Quick Read

Please attribute to Philip Wheble, Incident Controller – West Coast DHB West Coast DHB is preparing for the forecast... read more about West Coast DHB preparing for forecast severe weather»

Tags Buller Health facilities media release Te Nīkau Grey Hospital & Health Centre Weather West Coast

Featured – Health news

West Coast DHB welcomes funding confirmation for new Mental Health facility

Tuesday 25 January 2022Quick Read

West Coast DHB will shortly begin the development design phase of the new Mental Health facility located on the Te... read more about West Coast DHB welcomes funding confirmation for new Mental Health facility»

Tags facilities media release Mental Health Te Nīkau Grey Hospital & Health Centre update West Coast

Featured – Health news

Te Nīkau Hospital & Health Centre blood test services set to relocate

Tuesday 25 January 2022Quick Read

Please attribute to Philip Wheble, General Manager – West Coast DHB. Te Nīkau Hospital & Health Centre blood test... read more about Te Nīkau Hospital & Health Centre blood test services set to relocate»

Tags Blood services COVID-19 News media release Te Nīkau Grey Hospital & Health Centre West Coast

Featured – Health news

Changes to national Alert Levels a timely reminder to follow COVID-19 protocols

Tuesday 16 February 2021Quick Read

With the recent changes to the national Alert Levels, the most important thing for the public to do right now is to... read more about Changes to national Alert Levels a timely reminder to follow COVID-19 protocols»

Tags COVID-19 News facilities hand hygiene masks physical distancing Te Nīkau Grey Hospital & Health Centre visitors

Featured – Health news